Terms and Conditions

Terms and Conditions of Use

www.porumbacugarden.ro

Last updated: 07.04.2025

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1. General Information

The website www.porumbacugarden.ro is owned and operated by SC PORUMBACU GARDEN SRL, with headquarters in Bucharest, Str. Baba Novac, no. 16, bl. 23, sc. 3, et. 3, ap. 102, sector 3, registered with the Trade Registry under no. J40/7502/2023, CUI RO48018657.

By accessing or using the site, you agree to the terms and conditions of use presented below. If you do not agree with these terms, please do not use the site.

SC PORUMBACU GARDEN SRL reserves the right to modify, update or change the terms and conditions without prior notice. Changes will take effect from the moment of publication on the site.

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2. Intellectual Property Rights

The content of the website www.porumbacugarden.ro (texts, images, graphics, logos, audio-video materials) is protected by Law no. 8/1996 regarding copyright and relevant European Union legislation.
Copying, distributing, modifying, publishing or using the content for commercial purposes without prior written consent from SC PORUMBACU GARDEN SRL is prohibited.

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3. Website Usage

Access to the site is permitted only for personal, non-commercial purposes. The following is prohibited:
• Modifying or reproducing content without consent;
• Using the site for illegal purposes or transmitting unauthorized materials;
• Reproducing, republishing or distributing site content on other platforms without permission.

We reserve the right to suspend access for users who do not comply with these rules.

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4. Reservations and Modification/Cancellation Policies

4.1 Reservations

All reservations are subject to availability. Confirmation of a reservation is made by email or payment notification sent to the client.

4.2 Cancellation and Modification Policy
• Free cancellation: Reservations can be cancelled free of charge at least 10 days before the arrival date.
• Late cancellation: In case of reservation cancellation less than 10 days before the arrival date, the value of the first night’s accommodation will be charged.
• In case of no-show, the same rule as late cancellation applies.
• Any reservation modification is possible subject to availability and under the conditions agreed through the cancellation policy.

In exceptional situations (e.g., pandemic, travel restrictions imposed by authorities), we will offer an alternative period for rescheduling the stay.

4.3 Advance Payment and Non-Refundable Policy

To confirm the reservation, full advance payment of the amount for the stay is required.
In case of cancellation, modification or no-show, the amount paid in advance will not be refunded, regardless of the reason invoked.

By making the reservation and paying the advance, the client accepts this contractual condition without reservations.

This policy applies to all reservations requiring full advance payment, including special offers or non-refundable promotions, and is communicated to the client before finalizing the reservation.

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5. Pricing and Payment Policies
• Rates displayed on the site may be non-refundable or refundable, according to the selected reservation option.
• Advance payment may be required depending on the applicable promotion or offer policy.
• We reserve the right to modify rates and promotions available on the site without prior notice.

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6. Newsletter and Commercial Communications

By subscribing to the newsletter, the user expresses consent to receive commercial communications.
Personal data is processed according to the Privacy Policy.
Unsubscribing can be done at any time through the unsubscribe link included in each message sent.

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7. Personal Data Protection

Personal data processing is carried out in accordance with:
• Regulation (EU) 2016/679 (GDPR),
• Law no. 190/2018 regarding measures for implementing GDPR in Romania.

More information is available in the site’s Privacy Policy.

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8. Personal Property Safety

SC PORUMBACU GARDEN SRL does not assume responsibility for personal items lost, forgotten or stolen on the property premises.

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9. Limitation of Liability

We do not guarantee that the site will function without interruptions or errors.
SC PORUMBACU GARDEN SRL is not responsible for any damages resulting from the use or inability to use the site.

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10. Disputes and Applicable Law

These terms are governed by Romanian law and applicable European Union legislation.
Any dispute will first be resolved amicably. Otherwise, jurisdiction belongs to the courts of Romania.

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11. Contact

For questions or requests related to our site and services offered, you can contact us at:
• Email: office@porumbacugarden.ro
• Phone: 0748 110 041

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